Returns & Cancellations

To cancel the contract or return a product, simply contact us:

1. per letter

Please complete the attached form and send it to

AquaNatura - Returns,

Borsbergblick 2, 01328 Dresden, Deutschland


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2. per Email

If you prefer to contact us per email, please include the following information:
  • full name and contact details
  • order number and date
  • delivery date
  • date of cancellation
  • name and quantity of the goods you would like to return